Frequently Asked Questions

About Jet Cater
What is Jet Cater?

jet Cater lets you order aircraft catering from flight catering companies or local caterers, restaurants who otherwise may not offer delivery to airports or Aircraft.

Jet Cater

Our mission is to make flight catering ordering fast, easy and cost-effective.

Using Jet Cater
How to Use Jet Cater?

Using Jet Cater Jet Cater is very simple and easy:

1 . Select Airport you intend to cater from by imputing either the airport name or IATA airport code or ICAO airport cod.
2. Choose caterer or caterers our system lets you cater from more than one caterer.
3. Place Order.
4. Make Payment.
5. Get you catering delivered to your aircraft.

How Catering is delivered to the aircraft?

It depends on the caterer that you ordered from. If you ordered from an on-airfield caterer the caterer will make sure your order is delivered directly to your aircraft. If you ordered from an off-airfield caterer your catering will be delivered to the (FBO) aircraft handling company that will deliver your order to the aircraft.

How much lead time do I need to order?

Each caterer indicates their own minimum amount of time required to order. We recommend ordering as early as possible so you don't miss out on some caterers who need a bit more notification.

How to pay for catering?

You can pay with any credit or debit card via our secure online payment or if you have a credit line with the caterer you just input your client number to complete the order.

Is there a minimum order value?

There is no Jet Cater minimum order value. but Each caterer is deferent some may require a delivery charge if order is bellow minimum order value required.

Is there a delivery charge?

Jet Cater doesn’t charge for delivery but. but Each caterer is deferent some may require a delivery charge.

Do you charge the same prices as the is we order from the caterers directly?

We encourage our caterers and wholesalers to charge the same price for orders via Jet Cater as they do if you ordered directly from them, If you have any questions about any pricing, please contact the caterer directly.

Dose some orders have plating (how to present it to the passenger) instructions?

Yes there is.


Order Summary